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 SUPPORT ALERTS Image:Rpath-color-16x16-1bitalpha.png  

Entitlement Appliance: Incorrect Label

Affects Versions
1.0.5
Description
The rPath Entitlement Service (previously known as Entitlement Appliance) version 1.0.5 contains an incorrect label.
Required Actions
Manually migrate from the rpath:rea-1-devel label to rpath:rea-1.
Change the installLabelPath in conaryrc
Resolution
The following series of steps will repair the incorrect label
1. Go to the rPath Appliance Platform Agent interface and select the System Updates link used to update the rBuilder appliance.
2. If the interface shows that an update is available, click Cancel to cancel the currently available update. The display should refresh to a Check Now button.

Image:Bulbgraph.png   IMPORTANT: The following step, when properly executed, will result in a nearly blank screen containing a message similar to {"tg_flash": null, "schedId": 13}. This is not an error.
3. Navigate to the following URL, replacing the rBuilder hostname to match your appliance hostname. This URL checks for updates on the correct label.
https://hostname:8003/rAA/updatetroves/UpdateTroves/callCheck?troveSpec=group-rea-dist=/products.rpath.com@rpath:rea-1-devel//rea-1
   Do not repeat the URL call after its execution.
4. Return to the System Updates page by visiting https://hostname:8003/rAA/updatetroves/UpdateTroves/. Substitute hostname to match your appliance hostname once again. The screen displays a process indicator (spinning graphic) while the check is in progress.
5. When the check is complete, the screen may not show information about the currently available update, but click Apply Now to apply.
6. When the update is complete, verify that the rPath Appliance Platform Agent main page shows that group-rea-dist is version 1.1.1.
7. Log into the Entitlement Appliance Console as root.
8. Edit /etc/conaryrc changing the installLabelPath products.rpath.com@rpath:rea-1-devel to products.rpath.com@rpath:rea-1. Save and exit the console.
9. Return to the rPath Appliance Platform Agent interface: https://hostname:8003. Click on Configuration and then click Conary Configuration.
10. Verify the installLabelPath has changed to products.rpath.com@rpath:rea-1.

Contact rPath Support if you need additional information.


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